Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of our mobile application and delivery services operated by Cupent.
By using our app or services, you agree to these Terms in full.

1. Service Overview

We provide delivery services for our own products from sender to receiver within our designated areas.

2. User Responsibilities

You agree to provide accurate information when placing orders, including recipient details and addresses.
You must not misuse our app, attempt unauthorized access, or interfere with the service.

3. Orders and Deliveries

All deliveries are subject to product availability and location coverage.
Delivery timelines are estimates and may vary due to traffic, weather, or operational issues.

4. Payments

All orders must be paid in full at the time of placing the order.
We are not responsible for failed transactions caused by third-party payment gateways.

5. Ownership and Copyright

All content, images, designs, and trademarks within the app belong to Cupent and may not be copied or used without permission.

6. Limitation of Liability

We are not responsible for delays, damages, or losses caused by factors beyond our control, such as natural events, road closures, or recipient unavailability.

7. Changes to Terms

We may update these Terms at any time. Continued use of the app means you accept any changes.

8. Contact for Refunds

 Email: hello@cruxule.com,prem.c@cruxule.com

 Phone: +91 9445564419

 Address: Phase-1, Veda, Plot No. 46, Second Floor, 3rd Cross St, Nolambur Phase 1, VGN Nagar, Nolambur, Ambattur Industrial Estate, Chennai, Tamil Nadu 600095